Service Exclusions

The following are items or scenarios that we do not service:

  • Locations beyond approximately a 40-mile distance from downtown Houston
  • Service for other entities (e.g.: home warranty companies)
  • Service at high rise residential facilities/complexes 
  • Appliances in extremely tight spaces (inaccessible) to provide service
  • High-end commercial appliances (e.g.: restaurant-type appliances)
  • Appliances located on or near wooden or vinyl floors (unless customer is willing to provide an upfront, "written" agreement/indication stating that they will not hold our company responsible for any damage incurred to the floor as a result of our service provided on their appliance)
  • Range exhaust/vent hoods or submersible exhaust systems
  • Microwave ovens
  • Dryer exhaust venting (e.g.: venting located in walls, attics, roofs, etc.)
  • Freestanding icemakers
  • Wine or walk-in coolers 
  • Home water filtration systems 
  • Water heaters
  • Small appliances (e.g.: toasters, blenders, etc.)
  • ​Air Condition and Heat systems
  • Entertainment electronics (e.g.: televisions, receivers, etc.)
  • Home electrical services
  • Plumbing services
  • Fireplaces